I’m Jason Labuschagne.
ARLA qualified, based in Surrey, I’ve spent numerous years in residential lettings. I’ve worked across the full spectrum: corporate groups, multi-branch independents, and my own agency. I’ve taken cold-start offices from empty desks to fully operational branches, built lettings departments from the ground up, hired and trained the teams that run them, and put in place the systems that keep them ticking — marketing, canvassing, compliance, the lot.
I have run entire lettings businesses from conception through to steady, profitable operation. I’ve created marketing strategies that bring landlords through the door, canvassing systems that keep the pipeline full, and processes that make sure nothing falls through the cracks. I’ve handled overseas corporate clients and complex portfolios alongside the day-to-day rhythm of high-street lettings.
I know lettings inside and out — the good days, the difficult calls, the compliance minefield, and everything in between.
Now that experience is available to you by the hour.
How I work
I work as an extension of your team, not a visitor. I use your systems, follow your processes and answer to your branch manager. You tell me what needs covering; I cover it, and hand you a note at the end of each day so nothing gets lost between us.
I’ve done this job at every level, from negotiator to director. That means no training period, no hand-holding, and no part of a lettings office I can’t pick up — whether that’s the front end, the admin, the compliance or the difficult landlord call.
Where I’ve worked
Large corporate agency, South West London — managed three offices, running branch profitability, P&L, compliance and market appraisals for landlords and investors.
Multi-office independent, Surrey — brought in to grow the lettings operation. Took the team to eleven staff, increased turnover by 40% in thirteen months, and made it the number one lettings office locally.
My own agency, Surrey — built a rental portfolio from nothing, running lettings administration, legal compliance, property management, client accounts and contractor payments end to end.
Confidentiality, in writing
Before the first day I sign a non-solicitation and confidentiality agreement covering your landlords, your tenants and everything I see while I’m with you. It runs during the engagement and after it. You shouldn’t have to take that on trust, so you don’t.